Scope Creep Response
Professional response when clients request work outside the original engagement scope, clearly communicating additional fees required.
Re: Your Request for {{requested_service}} - Additional Information
Dear {{client_name}},
Thank you for reaching out about {{requested_service}}. I'm happy to help with this.
I want to be transparent that this work falls outside the scope of our current engagement, which covers {{original_engagement_scope}}.
**Your Request:**
{{request_details}}
**Additional Fee:**
To complete this work, the additional fee would be {{additional_fee}}. This covers {{fee_breakdown}}.
**Timeline:**
Once approved, I can complete this work by {{estimated_completion}}.
**To Proceed:**
Simply reply to this email confirming you'd like to move forward, and I'll add this to your account and begin work right away.
Alternatively, if you'd like to discuss this further or explore other options, I'm happy to schedule a quick call.
**For Future Reference:**
If you anticipate needing {{requested_service}} regularly, we could discuss adding this to your standard engagement at a bundled rate.
Please let me know how you'd like to proceed.
Best regards,
{{preparer_name}}
{{firm_name}}
{{phone_number}}Tip: Replace the variables in {{brackets}} with your specific information before sending.
Template Details
- Industry
- Accountants & Tax Preparers
- Email Type
- Scope Change
- Variables to Customize
- 10 fields
Customizable Fields
Pro Tips for This Template
Respond promptly - delays make the conversation more awkward
Lead with willingness to help before discussing fees
Reference the original engagement letter if the client pushes back
Offer a bundled package if this is a common add-on request
Keep detailed records of scope discussions in case of future disputes
When to Use This Template
This Scope Creep Response template is designed for accountants & tax preparers professionals who need to out-of-scope work requests.
Simply replace the placeholder variables with your information and send. For even better results, use our AI email generator to customize the tone, length, and messaging to perfectly match your brand voice.
Frequently Asked Questions
How do I use this email template?
Copy the template above, replace the variables in {{brackets}} with your specific information, and paste it into your email client.
Is this template really free?
Yes! This template is completely free to copy and use.
Can I modify this template?
Absolutely. Feel free to adjust the tone, add or remove sections, and customize them to match your brand voice.
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Missing Document Follow-up (Urgent)
Second, more urgent reminder when clients are significantly past deadline and at risk of missing filing deadlines or incurring penalties.
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